BizShop Customer Keeper Services

What is the dumbest thing about business?

Spending lots of money attracting new customers with advertising, and nothing to ensure the customers come back. Unfortunately, not only is it dumb, it also is the most common mistake made. You can't assume customers will come back - there are others out there trying to win their business. Stop losing customers! We provide a range of services designed to keep customers coming back.

Consider the facts:

• It costs most companies six to ten times more to get new customers then it does to keep the ones you have happy -- and loyal. And without you realizing it, customer attrition might just be YOUR SINGLE LARGEST Cost!
• The White House Office of Consumer Affairs says for every customer that bothers to complain there are 26 others who remain silent.
• The average "wronged" customer will tell 8 - 16 more people about the negative experience (that's a number derived before the internet was being used - now - estimates of how many people one of us will tell is in the thousands).
• Some 91% of unhappy customers will never buy from you again.
• 85% of lost customers leave because "They just don't care about me or my business".